10th Anniversary
Celebrating a Decade of Excellence
60
DAYS
08
HOURS
22
MINUTES

PRIVACY POLICY

1. INTRODUCTION

Tshaya Mashabela Attorneys acknowledges the importance of privacy and is committed to the safeguarding of personal information. This respect and commitment is upheld through this privacy policy which explains how Tshaya Mashabela Attorneys collects information, uses the information and under which circumstances this information may be disclosed to third parties. This Policy strictly applies to information collected through the website and does not apply to the collection of information from separate sources. 

This Policy is in compliance with the principles and laws established under the Protection of Personal Information Act 4 of 2013. 

Tshaya Mashabela Attorneys reserves the right to amend this privacy policy at any time. The date of the recent amendment will appear on the website. 

2. DEFINITIONS

Personal Information: refers to information or data about an identified or identifiable living, person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to: –

Information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person; 

(b) Information relating to the education or the medical, financial, criminal or employment history of the person; 

(c) Any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person; 

(d) The biometric information of the person; 

(e) The personal opinions, views or preferences of the person; 

(f) Correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence; 

(g) The views or opinions of another individual about the person; and 

(h) The name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person, received by Tshaya Mashabela Attorneys from any party in any format including, without limitation, electronic, paper, and verbal. 

3. COLLECTION OF INFORMATION

Personal information can be collected in various ways, including: 

  • Visiting the Tshaya Mashabela Attorneys website and/or engaging with Tshaya Mashabela Attorneys through social media. 
  • Logging an enquiry on the website. 
  • Subscribing to Tshaya Mashabela Attorneys newsletter.
  • Participating in customer surveys, questionnaires or market research. 
  • Contacting Tshaya Mashabela Attorneys. 
  • Application of employment at Tshaya Mashabela Attorneys. 
  • Instructing or consenting to a third party sending personal information to Tshaya Mashabela Attorneys. 

4. SPECIFIC PERSONAL INFORMATION THAT CAN BE COLLECTED

Tshaya Mashabela Attorneys considers all information that could directly or indirectly identify the person as Personal Information. This includes: 

  • IP address or the way in which your device navigates through our website.
  • Information about the person’s identity, specifically first name(s), last name, gender, age or date of birth, address, email addresses or telephone number. 
  • Information about your request, your communications and relationship with Tshaya Mashabela Attorneys or third parties, your interests and preferences. 

5. PURPOSE OF PERSONAL INFORMATION PROCESSING AND COLLECTION

Tshaya Mashabela Attorneys processes information mainly for the following reasons: 

  • Website administration. 
  • Promotion and marketing of the Firm’s services. 
  • Customer relationship management – providing and improving legal services to clients. 
  • Improving the experience of the website user.
  • The detection and prevention of fraud, where applicable.
  • Management of user requests. 
  • Legally obligated to process and collect personal information. 

6. DISCLOSURE OF PERSONAL INFORMATION

Tshaya Mashabela Attorneys commits to the protection of personal information and will never share personal information with third parties for marketing reasons. Personal information is likely to be released only under these certain circumstances: 

  • Where personal information is communicated to an expert third party, chosen by, acting on behalf of, and at the instruction of Tshaya Mashabela Attorneys (IT experts). In these circumstances, Tshaya Mashabela Attorneys only authorises the use of personal information to the extent incumbent to perform services on the Firm’s behalf or to be compliant with the law.
  • All third parties will be situated within the Republic of South Africa, and should they be located outside the Republic, Tshaya Mashabela Attorneys will ensure compliance with Section 72 of the Protection of Personal Information Act (POPIA), ensuring that personal information is subject to adequate legal protection. 
  • Tshaya Mashabela Attorneys may disclose personal information to government authorities and registries, organs of state, regulators, courts, tribunals and law enforcement agencies if required by POPIA or other legislation or as part of an investigation. Tshaya Mashabela will undertake to inform you of such legal obligation or request. 

7. THE PROTECTION OF PERSONAL INFORMATION

Tshaya Mashabela Attorneys commits itself to taking the suitable measures, with regard to the nature of data and risks, to maintain and conserve the security and confidentiality of personal information and prevent the alteration, corruption or transfer of personal information to unauthorised parties. 

The safekeeping of personal information includes practices such as the retaining of personal information on a secure server protected by a firewall (Dedicated Server), continuous internal reviews of the Firm’s practices and policies and the employment of physical security measures (where necessary) to protect against unauthorised access. 

8. RETENTION OF PERSONAL INFORMATION

Tshaya Mashabela Attorneys retains personal information for as long as may be reasonably necessary in accordance with applicable law and this privacy policy. 

Tshaya Mashabela Attorneys will keep personal information for a period of five (5) years from the date of the collection or at the end of the formal relationship or after last contact. At the end of the five (5) years, Tshaya Mashabela Attorneys shall contact the user to verify if the user wishes to continue receiving marketing communications. Should the user not wish to continue with Tshaya Mashabela Attorneys, the personal information will be removed or archived in terms of POPIA.  

9. PERSONAL INFORMATION OF MINORS

This website is not targeted toward minors. Tshaya Mashabela Attorneys does not knowingly or willingly collect or process the personal information of individuals under the legal age of eighteen (18) years old. Personal information collected from minors without authorisation from the minor’s parents or legal guardian will be removed from our servers. 

10. COOKIES

To improve and perfect the experience of website users, Tshaya Mashabela Attorneys makes use of cookies on the website. Cookies store information regarding website users. Cookies improve the user’s experience on the website, and facilitates their use of the website. A website user will be provided with the option to accept or decline cookies. 

11. MARKETING

Tshaya Mashabela Attorneys may send marketing and promotional communications. If you provide the Firm with personal information such as an email address, phone number and physical or mailing address, you may receive calls, emails or messages from Tshaya Mashabela Attorneys about our services and upcoming events. You may opt out from receiving such communications at any time by contacting Tshaya Mashabela Attorneys at the details provided below or by clicking on the unsubscribe link that will be contained in the relevant electronic communication. 

12. CONTACT DETAILS

In order to contact Tshaya Mashabela Attorneys for purposes relating to this privacy policy, please contact us using these contact details:

Tshaya Mashabela Attorneys 

Harrier Place 

189 Lunnon Road

Hillcrest 

Pretoria 

0083

Tel: +27 12 883 8003

Email: info@tm-attorneys.africa