TMA CLIENT SATISFACTION SURVEY

Thank you for choosing Tshaya Mashabela Attorneys. Your feedback helps us improve our services. This survey should take 2-3 minutes to complete. All responses are confidential.

Name
1. Nature of Legal Service Provided:
2. How satisfied were you with the quality of legal advice and/or service provided?
3. How would you rate the professionalism of our attorneys?
4. Were your concerns addressed in a timely manner?
5. Did you feel adequately informed about the progress of your case/matter?
6. How would you rate the responsiveness of the administrative staff to your request(s)?
7. How accurate and/or timely is the billing and invoicing process handled by the administrative team?
8. How likely are you to recommend Tshaya Mashabela Attorneys to others? *On a scale of 1-10, with 10 being most likely and 1 being least likely*
11. Would you be interested in future legal updates or newsletters from us?